Privacy Policy

Dating-bay.com ("Dating-bay," "we," "us," or "our") operates an international dating platform connecting Western men with Asian women for genuine, long-term relationships. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our website, mobile applications, and related services. By registering or using Dating-bay, you agree to the practices described in this policy.

We are committed to safeguarding the privacy of our 600,000+ members across 33 Asian countries. Your trust is the foundation of our platform, and we treat your data with the same care we bring to verifying every profile on our site.

What Data We Collect

We collect only the information necessary to provide a safe, effective dating experience. The data we gather falls into three categories:

Personal Information

• Account details: full name, email address, date of birth, gender, and relationship preferences
• Profile content: photos, bio text, interests, location (city and country), and partner preferences
• Verification data: government-issued ID (for verified profiles), selfie photos for identity confirmation
• Payment information: billing address and payment method details (processed securely through PCI-compliant third-party processors - we never store full card numbers)
• Communication records: messages, video chat logs, and gift delivery information exchanged through our platform

Technical Data

• IP address and approximate geolocation
• Device type, operating system, and browser version
• Screen resolution and language settings
• Referring URLs and pages visited on our site
• Unique device identifiers

Behavioral Data

• Browsing patterns within the platform (profiles viewed, search filters used)
• Communication metadata (message frequency, response times - not message content for analytics)
• Feature usage patterns (video chat sessions, credit purchases)
• Login timestamps and session duration

How We Use Your Data

Every piece of data we collect serves a specific purpose directly related to delivering and improving your dating experience:

1. Profile matching and recommendations - We use your preferences, location, and behavioral patterns to suggest compatible Asian singles who align with your relationship goals.
2. Platform security and fraud prevention - Your technical and behavioral data helps our AI-powered anti-scam system detect fake profiles, catfishing attempts, and suspicious financial activity in real time.
3. Communication delivery - We process messages, video chat connections, and translation requests so you can connect meaningfully across language barriers.
4. Service improvement - Aggregated, anonymized usage data informs product development, helping us build features our members actually need.
5. Legal compliance - We retain certain records as required by applicable laws, including anti-money laundering (AML) and age verification regulations.
6. Customer support - Your account information enables our 24/7 support team to assist you with technical issues, billing questions, or safety concerns.

Sharing With Third Parties

We share your data only when necessary to operate and secure the platform. We categorize third-party sharing as follows:

• Service providers: Cloud hosting (AWS), payment processors (Stripe), email delivery services, and content delivery networks that help us run the platform reliably.
• Security partners: Anti-fraud verification services, identity verification providers, and cybersecurity firms that help us protect members from scams and data breaches.
• Translation services: Third-party translators who process messages between members communicating in different languages. All translators operate under strict confidentiality agreements.
• Legal requirements: Law enforcement agencies, courts, or regulators when compelled by valid legal process (subpoenas, court orders, or regulatory investigations).

Your Rights Under GDPR and CCPA

Depending on your location, you have specific legal rights regarding your personal data. We honor these rights for all members, regardless of jurisdiction:

• Right to access: Request a complete copy of all personal data we hold about you, delivered within 30 days.
• Right to rectification: Correct any inaccurate or incomplete personal information in your account.
• Right to erasure ("right to be forgotten"): Request deletion of your account and associated personal data, subject to legal retention requirements.
• Right to data portability: Receive your personal data in a structured, machine-readable format (JSON or CSV).
• Right to opt out of sale: California residents (CCPA) - we do not sell personal data, but you may submit a formal opt-out request at any time.
• Right to withdraw consent: Revoke any previously granted consent for optional data processing (e.g., marketing emails, behavioral analytics).
• Right to non-discrimination: Exercising your privacy rights will never affect your access to or pricing of our services.

To exercise any of these rights, email [email protected] with the subject line "Privacy Rights Request." We will verify your identity and respond within 30 calendar days.

How We Protect Your Data

Protecting your personal information is fundamental to our platform. We employ industry-leading security measures:

• SSL/TLS encryption: All data transmitted between your browser and our servers is encrypted using 256-bit TLS 1.3 protocol.
• Secure data centers: Member data is stored in SOC 2 Type II certified data centers with redundant backups, biometric access controls, and 24/7 physical security.
• Regular security audits: Independent third-party penetration testing and security assessments conducted quarterly.
• Access controls: Employee access to personal data is role-restricted, logged, and reviewed monthly. All staff undergo background checks.
• Breach notification: In the unlikely event of a data breach, we will notify affected members and relevant authorities within 72 hours, as required by GDPR.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate the platform, remember your preferences, and understand how members use our services.

You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent core platform functionality (login, messaging, payments). Analytics and marketing cookies can be disabled without affecting your dating experience.

Data Storage and Retention

We retain your personal data only as long as necessary to provide our services and fulfill legal obligations:

• Active accounts: Data is retained for the lifetime of your account.
• Deleted accounts: Profile content and messages are permanently removed within 30 days. Financial records are retained for 7 years as required by tax and anti-fraud regulations.
• Inactive accounts: Accounts with no login activity for 24 consecutive months receive a reactivation notice. If no action is taken within 30 days, the account is automatically deleted.

Contact Us About Your Privacy

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, reach out to our dedicated privacy team:

This Privacy Policy may be updated periodically. Material changes will be communicated via email notification to registered members and a prominent banner on the platform. Continued use of Dating-bay after policy updates constitutes acceptance of the revised terms.